Shipping Policy (see Terms and Conditions for further details)
Shipping days are Monday-Wednesday unless other arrangements are made. Orders are delivered through FedEx. Due to constraints put on the shipping industry as a result of Covid-19, we will be unable to guarantee delivery times or live arrival on any Ground transit orders.
We are unable to ship to PO boxes or through the Post Office at this time.
All orders placed by 7am EST of a valid shipping day will ship that day, after 7am the shipment will depart the following shipping day. Contact us if you need a shipment to be expedited through the system and we will accommodate if our abilities allow us.
Live arrival guarantee applies if shipment is accepted on the first delivery attempt and if the temperature is between 40-85 degrees Fahrenheit. These temps are for between us (zip code 48065) and the purchaser. It is up to the purchaser to know temperatures prior to purchase. We will always pack your orders to the best of our ability to control for all variables. Anything outside those parameters is up to the purchaser’s discretion.
DOA or damaged shipments must be reported within the first 24 hr period of receiving the package in order to be eligible for replacement. Pictures of loss or damages are required.